[Resolved]  HDFC Bank — HDFC cheating

Address:

Bangalore, Karnataka, 560016

Hi,

I'm Sabarish, 3 year before, I opened a salary account in HDFC through my employer. and after 2year I resigned. Now they levied INR -3, 512.66 Rs from my account without any intimation.
When I queried them through mail, they are not giving proper response and they reply the mail with the content copy & paste from HDFC website. I mailed them4 times but not replying with proper answer. All the 4 times I got a same message (that to copied from HDFC website) from the customer service people.when I went in person they are asking me contact through mail. But while communicating in mail, there is no proper answer.

But in they mail stated, the salary account will be converted to regular savings account without any intimation/notice. If so converted then we need to maintain minimum balance and since I was not intimated, I didn't maintain the minimum balance. Now what they are trying to say is that the mistake is with me.

If they intimated while converting, then I would have mainted the minimum balance. They have systems and time to send around 10 emails/week regarding credit cards, loans, offers, mutual fund, etc. But I didn't ask/subscribe any email services like this except account statement Why can't they send emails while converting along with or instead of these unwanted mails.

Finaly, I understood that they don't want to intimate the cutomers about such imporatnt actions. Hence so they can take money from our account as much they required and giving some reasons like AMB charges. They want to earn money by CHEATING and to lose customers.

I'm also having account in 2 other bank, while comparing HDFC is a big CHEATER

Is there anyway to file a complaint about it? If so what is the procedure?

My Account No:[protected]

my netbanking Customer ID:51754777

please take action sir.