[Resolved]  HDFC Bank — Hdfc credit card and Ergo insurance

Address:411062

In DEC 2014 I received a credit card from HDFC and after few day I received a call for activation . But that agent told me that I am bound to purchase an ERGO policy worth RS 9001.He split this amount for 24 emi. He said it compulsory because if i die within 24 month Bank will have 9001 rupees as backup.And he said if I will not claim anything using this policy I will get 9001 in my account . I called HDFC bank regarding it they denied for any refund.
Can anybody help me here
?
Policy number [protected]
End date 2nd DEC 2016
Credit card end with 2666
Name Chandrakant
Contact [protected]
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Dec 8, 2016
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 07, 2016
HDFC Bank Customer Care's response
Dear Customer,

We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, you may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected].

-Bejoy
HDFC Bank Customer Assistance
Complaint comments 

Comments

I received a call from HDFC bank and he is asking my card number and expiry date .
I haven't received any resolution and not got any money from Hdfc bank

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