[Resolved] HDFC Bank — hdfc credit card blocked my account even after paying minimum due

vimal sankar N

from Bengaluru, Karnataka

Address:	Bangalore, Karnataka, 560037
Website:	HDFC

Hdfc blocked my account for non payment of credit card due for two months. However i have paid the minimum amount due 8676rs, 15 days back. Still they are not releasing the amount in my bank account. Now they have sent next month bill to pay. I am trying to contact the collection department in chennai but they are not responding to my calls.
Total outstanding due is 48524 i paid the minimum due 8676 rs.
They blocked 30000 in my account and its still showing -18000.

If hdfc is not releasing the account i am not going to repay the rest of the amount.
Hdfc credit card collection department is the worst and unprofessional deprtment i have ever seen.

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Apr 30, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Mar 17, 2018

HDFC Bank Customer Care's response Dear Customer,

We have taken note of your comments expressed and you may look forward to receiving a response to your e-mail id within 3 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected].

-Anay
HDFC Bank Customer Assistance