[Resolved]  HDFC Bank — hdfc credit card

Address:110091

Have hdfc credit card. It is ending with 4761. I have called to customer care regarding emi conversion for my next purchase. Customer care executive told me you can convert your total purchasing amount to emi. As per his assurance only i have purchased around rs 18500. After that they are telling your card has't have emi offer. Now how can i pay that much amount at a time. And some customer care executive does, t have clear knowledge about offers. They are looting the customers money.
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Feb 9, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 26, 2017
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card no. with registered contact details & the issue to [protected]@hdfcbank.com with ref ID-TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
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