[Resolved]  HDFC Bank — hdfc credit card

Hi All,

I am Indhumathi, i am having an hdfc credit card and for June 2018 i have received the bill. I have three complaints on this bill

1) In that bill i could see 2999Rs for ONE assist MFEE. I didn't requested for this feature. I don't know why this has been added and enabled to me without notifying me.
2)Also, i have got 500Rs as overlimit fee for 478 rupees of purchase. This is the first time i am facing this kind of activity. Also usually If i am not having sufficient fund in my card, the transaction will be declined.
But now it is accepting the transaction and for that i am charged overlimit fee.This is ridiculous. If there is no sufficient fund then the transaction should be declined.Earlier i didn't faced like this.
3)Also i am getting some EMI amount(like 18, 113 as MER EMI and 316.65rs as smartEMI) charged in all the bills. I want all this incorrect charges should be returned.
whenever i tried to their customer care number, they are putting my call on hold for long time and disconnecting after the long hold. The customer care(voice) is very poor.