[Resolved] HDFC Bank — hdfc credit card

Bhanunimu

from Ambala, Haryana

Address:

Sirsa, Haryana, 125055

I have applied for HDFC Credit card and got ref. No. 18J[protected]RI, when I check the status of my card it show Disapproved . I have already verified my Residence Address and office address, I got too many call from bank and verified my details. I called customer care many time but there is no positive and clear answer. I already financed my Two Wheeler and complete my loan. This action of HDFC bank effect my CIBIL Score. Kindly resolve my problem otherwise I have to complained in court.

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Dec 24, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Nov 13, 2018

Updated by Bhanunimu My Complaint is not responding yet...

Verified Support

Nov 20, 2018

HDFC Bank Customer Care's response Dear customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy (which is based on a combination of financial and related criteria and/or statistically determined scores to assess credit eligibility)and operating/credit processes (which include a combination of verifications, credit bureau reports, and document verifications). We request you to write to us from your registered e-mail id to us at [protected]@hdfcbank.com and we shall assist you.

-Zubin
HDFC Bank Customer Assistance

Verified Support

Nov 23, 2018

HDFC Bank Customer Care's response Dear customer,

We wish to inform you that your application has been considered in line with the bank's internal credit policy and operating/credit processes. We regret to inform you that we are unable to approve your application as it did not meet the internal criteria of the bank.

-Zubin
HDFC Bank Customer Assistance