[Resolved] HDFC Bank — hdfc credit card | |
I have settled the credit card in sep 2018. But i receive card statements with late payment fee and interest on top of it every month. I have reached out to the hdfc team asking for a solution and they have given a waiver for 2 months late fee and asked to pay the remaining amount. So i have made the payment in feb 2019. Again 3 days later i received a statement stating late payment charges, i dont know what the heck those charges are? Extremely disappointed with hdfc banks inefficient customer service. We have to boycott hdfc bank in india. Was this information helpful? | |
Apr 3, 2019 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Feb 27, 2019 HDFC Bank Customer Care's response Dear Customer, We have reviewed your comments expressed and you may look forward to receiving a response to your e-mail id in 7 working days. We request you to bear with us in the interim. The reference number for this interaction is[protected] -Zubin HDFC Bank Customer Assistance. | |
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