[Resolved]  HDFC Bank — hdfc credit card

Dear sir,

A credit card was pushed to me by the employee of the hdfc bank, he promised me regalia and to my utter dismay, moneyback card came to my place.
When i asked this person, he said that there are no charges for the same and it is free of cost.
I did not have any provision to use the card so i did not use it, and suddenly one fine day the bank sends a mail that 590 rs will be deducted for the non usage of the card,
I am in a shocked state of mind as one person says it is free whereas the bank deducts my hard earned money, when i dont know about it.
Isnt it an irony that i have to pay for non usage of card?

Regards
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Jun 30, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 27, 2019
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your Card No. and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance
May 28, 2019
Updated by peahen
Pleass let me know what is meant by ref id
Complaint comments 

Comments

Please tell me what is meant by ref ID TTU .
Regards

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