[Resolved]  HDFC Bank — hdfc credit card cancellation of one assist membership

Address:Chennai, Tamil Nadu

I am a hdfc bank credit card holder. I have agreed the one assist terms and activated the membership on feb 07 2019 in 3 emi. But now i planned to
Disable my credit card soon so kindly cancel my one assist membership and don't deduct amount. Please do the needful.

Oneassist relationship number : 6227659
Name :- anbu a
Mobile no. :- [protected]
Credit card number ending :- 3642
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Pragya,

Greetings from OneAssist,

As requested by you over the call with Ms Ashwini. Your cancellation has been done on 5th March and is in progress vide service request number 4030277. You are entitled for a refund of 949/- as you are required to raise the complain within 30 days of deduction for a full refund.

Regards,

Team OneAssist.
Dear Anbu,

Greetings from OneAssist,

Apologies over the wrong response earlier.

As requested by you over the call with Ms Ashwini. Your cancellation has been done on 5th March. The Service request number is 4030263. The refund of 1899/- will be credited in your account within 5 to 7 working days.

Regards,

Team OneAssist.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32732
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information