[Resolved] HDFC Bank — hdfc credit card collection department | |
I agree and accept that there is a delay in my card payment and i have not even made the minimum due as well due to some financial constraints but could you please take out the list of transactions i have made on my credit card ending with xxxx xxxx xxxx 8367 and the interest which i have paid on my credit card to hdfc bank in last 2 years? for just 1lakhs payment, you are treating your customer like a xxxxxxxxx (I can’t explain in words) and also this is not the first time i have seen this behavior from hdfc, this is the 5th time i have faced this kind of behavior. I know that hdfc is an reputated organization but due to this kind of behavior from collection department mainly from credit cards the organization’s reputation is getting spoiled and losing the customer faith on your bank. Please consider this from customer perspective and at least try to stop irritating the remaining customers especially who are in some bad financial situations. Definitely i will not recommend hdfc to anyone from now onwards either it is savings or loans or credit cards whatever it is. Was this information helpful? | |
May 18, 2018 Complaint marked as Resolved [email protected]
9893494747 HDFC Bank customer support has been notified about the posted complaint. Verified Support May 21, 2018 HDFC Bank Customer Care's response Dear Customer, we have reviewed your queries and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected]. -Manoj HDFC Bank Customer Assistance | |
Add a Comment | |
58%
Complaints
32724
Pending
0
Resolved
18403
View all 32724 HDFC Bank reviews & complaints
+91 22 6160 6161
+91 22 2498 8484
Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
View all HDFC Bank contact information
Post your Comment