HDFC Bank — HDFC credit card collections executive behaviour

Address:

Bangalore, Karnataka

I had missed one month due on my card as I was hospitalised and I asked time until 25th March to clear 2 dues on the card.This guy who works at Richmond Road Naveen collection executive spoke very rudely just like a goonda with no little courtesy or respect to pay the money right away. I understand the terms and conditions to pay the card however when a person is hospitalised and unable to pay a month i'm sure any bank gives a levee to pay as you charge ate payment fee for a reason. This guy treated me like a piece of dirt and feel humiliated to have a credit card with HDFC and will never ever want to have any relationship with HDFC and make sure this has been communicated with all my friends and relatives. Bad experience in my life with HDFC and will never forget