[Resolved] HDFC Bank — Hdfc credit card emi closed | |||
Dear sir/mam, I'm using hdfc credit card 524216xx xxxx 1005 I'm using hdfc credit card. Last year december i have purchased one of the phone using credit card with emi. I have paid emi till february some family i have miss emi. So after 2 month i have paid twice emi but surpriselly bank closed my emi account. When i called customer care he told me we have send you notification on phone and your address. But not receive any single notification. Same i have told customers care he just niglet all thing and tell me if have paid all closed amount in shot if it not possible i have paid 6300 rs immediately. So we can rearrange emi and you can start emi account on remaining amount. I have paid 6300rs amount and called customer are this tym i got other representative same i have tell all scenario and he just tell me we can not told our customer like this you have paid all amount. I have just frustrated and shoking when i was haird from him. After they i have received call from hdfc bank lady he just told i have paid 1000 as remaining amount but when i have tell him send mi mail for confirmation so she told mi i have confirmed the same. So i have a just awaiting for called since 3 days not receive called from hdfc bank. I need to solved this issue asap. Regards, Sameer r mundekar [protected] Was this information helpful? | |||
Sep 11, 2016 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Aug 11, 2016 HDFC Bank Customer Care's response Dear Customer, We have taken note of your comments expressed with regard to your credit card and the same is being reviewed as appropriate. You may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. For any further clarifications, You may write to us at: [protected]@hdfcbank.com and we shall assist you. The reference number for this interaction is [protected]. -Bejoy HDFC Bank Customer Assistance | |||
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