[Resolved]  HDFC Bank — hdfc credit card excess amount collected and card deactivated

Address:Global Village tech park,Bangalore, 560103

I was offered a corporate credit card by the hdfc bank. I did apply for it and got it. I had specifically asked for no insurance to be issued on it but my instructions were ignored and it accumulated an amount of around 7k. I was asked to pay the pending amount even though i had not even set the initial pin code to activate the card. Now even after paying the amount said by the bank the initial otp to set the pin was not enabled.

I request for a refund of the amount or enable the initial otp to set the pin.
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Jul 3, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
May 30, 2019
HDFC Bank Customer Care's response
Dear Customer,

We note that you have sought clarification with regard to your credit card account. We request you to contact our Debt management officers at[protected] / 67268002 for further assistance in this regard.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

Hi Nadia,

Request to provide contact numbers of the Debt Management offices.

Regards,
Namitha

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