HDFC Bank — HDFC Credit Card FINANCE CHARGES

Address:	Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:	www.hdfcbank.com

My Current Bill reflect the FINANCE CHARGES of 1, 154.29 RS against my last generated bill on 39453 Rs for which my due date was[protected] and min due amount was 5064.58 and I paid 15.570 RS before my due date and rest amount was paid within next 20 days still you are charging me amount of 1, 154.29 on the name of Finance charges as this was informed by your sales person I get 50 days time to pay my outstanding amount but today I when called customer care they said you have been charged this amount because you have not paid the complete amount of 39453RS on the due date and when asked that I paid my minimum due amount and paid rest amount within next 20 days still why this has been charged will I get this amount credited back the CCE informed me that I need to pay total amount on due date or else they will charge the finance charges and this amount is non-refundable, not sure if this need to be done why you mention that minimum due amount in your bill statements and you're your sales person give wrong information . Actually, by mentioning this minimum due on the statement you are confusing the customers and cheating them and taking extra money from them because customer thinks that he had paid the minimum amount and can pay rest amount within next 50 days and if my payment was due i received SMS call or email from your which i keep receiving from HDFC people to sell your other services I think you can send an email at least informing customer about all this **** of finance charges and ask them to pay the complete amount.

I will make sure that in my circle and via social media/blog I let the people know not to go for HDFC CC because no matter you pay your bill (which am doing from past 10 months ) they will take out any **** reason to charge you extra amount.

You guys sucks !!