[Resolved]  HDFC Bank — Hdfc credit card - fraud transaction

Address:Mumbai

Dear Sir,

This is to bring to your notice wrt the fraud I faced while registering my LLP for MSME.

I had applied through the website of MSME, however, at the time of payment, I was directed to make payment wherein I was told to make the payment of Rs 1252.07/- and received an instant confirmation of payment from udyog adhaar. The payment was credited to PAYU PAYMENTS PVT LTD 10 GURGAON

However, to date, I had not received my MSME registration number. Later on, I enquired wherein I understood that it is a matter of fraud wherein the so-called agent intervened and collected the money. Since my credit card payment is not yet done, request you to please reverse the debit amount.

I would request you to do the reversal of the said transaction details are as under:
Date: 29/07/2021
Amount: 1252.07
Credit card [ last 4 digits: 5394]

I would also request you to share with me the details of the recipient, as it may facilitate me to take legal action against him. Your cooperation is highly appreciated

Am a very old customer of HDFC BANK since Feb 2005, please help me trace the fraud and settle the amount earliest to avoid unnecessary hardships.

Highly Obliged for your support.

Thanks & Regards,
Akhil K Gupta
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Sep 25, 2021
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Aug 19, 2021
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please click on https://bit.ly/2Lzhyn3 and share the transaction details. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.

-Anay
HDFC Bank Customer
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