HDFC Bank — hdfc credit card -harassment to family

Address:

Sec 8 C, Madhya Marg, Chandigarh, Chandigarh, Punjab, 16001

Hi
I am jaspreet. I have card from hdfc bank which as good going on for 5 years.in 2016, there is huge problem in my family and i was in depression. Then also my payments going on, atleast minimum payment is going on.in 2018, i lost my job, i have my farther and mother who are not earning. Still minimum payment is going on.in 2019 in some crisis my 2 months payment get late, for that i request bank that i will pay on 2nd april. Still one girl from hdfc bank (Contact no [protected]) calling me with abusive words and she called my father with abusive words and he is hear and bp patient. He got ill today. If any thing mishappens to my father who is responsible.
I have never lost the payment, only 2 months payment is late and i have paid 3800 rs. On 3rd march. Its not like that i am not ready to pay amount. I called many times in bank and that girl, pls tell me where i can meet the concern person or you can ask some one to call me.

She did not reply properly and start using abusive words, she called my father again and again and threatens him while he is not educated and not aware of these issues.

I am saying that i will try to pay before 31st some amt as i know 31st mar pressure else i will pay on 2nd april but she still threatens my father on daily basis.

Legally also no bank can harass family member and can no proceed legal until 90 days payment not paid and i pay on 2nd mrach 3800 rs.

If i lost my father who will be responsible as today my mother called dr for him

I am not staying with him due to my job and she always threatens that we are coming and will tell you, also used abusing words.

I am not a defaulter, just my life got disturbed due to some mis happening and i am ready to pay but this way is not good.

Jaspreet ([protected])