[Resolved]  HDFC Bank — hdfc credit card harassments

I am using hdfc credit card from last 4 years, i did many shopping from this card.

Last 1 years, i have paid the amount rs 4000 every month but still the margin amount was not reduced and i have requesting for executive more then 10 times to closing my credit card for some amount but they are not give the proper response.

Last one years paid the extra amount was (Late fee + interest+over limit fee + gst) come around 45k but my credit card limit was 55 only.

I am not able to pay the extra amount contentiously so please help me to closing the my hdfc credit card for final settlement.

Thanks in advance.
Was this information helpful?
No (0)
Yes (0)
Dec 17, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Nov 15, 2018
HDFC Bank Customer Care's response
Dear Customer,

Let us look into it for you. Please share your Card No. with registered contact info & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance
Nov 15, 2018
Updated by faizalRahman
Drop a mail which you have sent a mail id
Nov 19, 2018
Updated by faizalRahman
I am not getting any response from the bank . I sent a mail give mail ID and I have communicate with the customer executive I dnt get any response.
Nov 22, 2018
Updated by faizalRahman
The complaint raised 7 day over.. Continue this delay means next was generated ...
Nov 26, 2018
Updated by faizalRahman
Please let me know .

I am not getting any response from your bank kindly understand my situation
Complaint comments 

Comments

Credit card decline without any information no call no mail ..

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32724
    Pending
    0
    Resolved
    18403
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information