[Resolved]  HDFC Bank — Hdfc credit card: misleading and false commitment for clearance.

Address:

560025

Hi,

This is deepak from bangalore & my contact number is [protected].
There was a personal commitment in between & could not pay the minimum due also due to unavoidable circumstances. Later i got legal notice to my permanent address & went to your richmond town credit card division office. I met a officer named as mr. Vinod (Mob no: [protected]). At the discussion he took a signature of mine saying that the over all outstanding is freezed & there will be no interest charged henceforth. Now when i am paying regularly from the month of may 2016 as per my convenience, the amount freezed is not getting reduced. I was shocket seeing my statement of every month. I do not get payment confirmation through mail. I just get statement. But my main concern is that when the officer (Mr. Vinod - richmond town branch) took signature on a paper to freeze the amount then why is it not getting reduced every month? I have not gone for settlement, i have decided to clear over all outstanding & requested not to charge any more interest when i had met hdfc officer in the month april/may month.