[Resolved]  HDFC Bank — hdfc credit card not approved.

Address:500011

Please note that i applied for rbl credit card and got reference no : [protected]s3. I got all verification done at my office and residence too. I got multiple calls at office too for verification. Today got checked in hdfc link showing track your card application. Found the reason as follows. Application reference number [protected]s3, status dear customer, your credit card application has not been declined as it did not meet the policy requirements of hdfc bank who called us for credit card and we never gone to rbl for the same. Ganesh, executive called and we given all papers and verification also done positively. I called customer care and they are not giving any correct reason one is telling u r card as been approved some one saying u r credit card application still process u r customer care people not giving any correct reason for rejection. As per rbi guideline circular no - rbi/[protected]/100 bod. Fsd. Bc.23/24.01.011/2008-09 dated[protected]. Rbl bank should give us reason or else we also file complaint in rbi and bank ombudsman. We want reason for rejection as it will hit my cibil. My cibil was all clear and i got personal loan too on same address. If we will not find reason for rejection, we will file case in consumer court. It is my dignity which got effected and i am fully made up my mind for filing legal case against hdfc. I never had any credit card or liabilities from any bank in the past. Please provide reason or else i will file case in consumer court. Regardsumakant g. Please suggest me what is next process. And where exactly my application got declined. Hoping positive response.
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Nov 27, 2017
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2017
HDFC Bank Customer Care's response
Dear Customer,

we have taken note of your comments expressed and you may look forward to receive a response to your e-mail id in 3 working days. We request you to bear with us in the interim. The reference number for this interaction is [protected]

-Manoj
HDFC Bank Customer Assistance
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