[Resolved]  HDFC Bank — hdfc credit card permanently close ending 5934.

Address:Dahod, Gujarat, 389151

Sir, my name is trilok chand meena. I belongs to dahod, gujarat. I am applying for hdfc credit card. But not meet till date. But sms come

Smart pay a bsnl mobile no.[protected] which is not my mobile no, i have already blocked my card by customer care but issuing another card which is not delivered to me. And again recharge 100 rupees on wrong mobile no.[protected]by smart pay. I give application to close my credit card at dahod hdfc branch but did not give receiving by manager. But still i am getting outstanding rs 310 for this card ending with 5964. As per instruction hdfc customer care i have submitted written letter to permanently close the credit card but nothing happened. Please help me to permanently close the credit card and reimburse my all dues because that without any purchase. Thanks trilok chand meena.
Was this information helpful?
No (0)
Yes (0)
Oct 21, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Sep 20, 2018
Updated by Trilok Chand Meena Jareda
Dear Customer,

Greetings from HDFC Bank Credit Cards team.

Your HDFC Bank Credit Card has been returned by our courier as "undelivered " post their unsuccessful attempts for delivery at your mailing address registered with us.

In case there is change in your mailing address please send a duly signed letter confirming the new address to enable us do the needful. The letter can be sent to the following address

HDFC Bank Cards Division
PO BOX # 8654
Thiruvanmiyur PO
Chennai 600 041

We look forward to the continued opportunity of serving you and wish you many happy moments of card usage.

Thanks and regards,

Asst Manager
Cards Despatch
Verified Support
Sep 20, 2018
HDFC Bank Customer Care's response
Dear Customer,

With regard to your query regarding your credit card please feel free to contact our Phone Banking officers at any of our 24-hour Phone Banking numbers mentioned in the below URL. https://goo.gl/RqZH2e

-Anay
HDFC Bank Customer Assistance
Oct 09, 2018
Updated by Trilok Chand Meena Jareda
sir my name trilok chand meena and my cradit card ending with 5934 is permanent close but issuing another card ending with 5964. and not resolved outstanding dues amt. Rs 403 .this amt. create by recharge a wrong mobile no.[protected] so please settle this amount due to not using by me. and close my new cradit card ending with 5964 which is not meet me till date.
thanks
Jan 27, 2019
Updated by Trilok Chand Meena Jareda
Sir my complaint not resolved yet.i received mail with dues 2500₹ without using my undelivered card ending with 5964.
Pls I humbly request for close my credit card with all dues.
Thanks
Trilok Chand meena

Jan 27, 2019
Updated by Trilok Chand Meena Jareda
I send latest statement of credit card.

Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information