[Resolved] HDFC Bank — hdfc credit card renewal membership charges

Rahul khadilkar

from Hyderabad, Telangana

Address:

Hyderabad, Telangana, 500084

Hi,
I have been using credit card since september 2017. I was lured to take credit card by offering me lifetime free membership. I asked them thoroughly that is there any hidden term and condition for which i will be charged. They cleary denied that i will never be charged for my membership. This month i saw in my credit card statement a transaction of 500 rupees in addition to rs.90 igst for membership renewal fees. Since the words from my bank are now broken, i feel the strong urge to make them correct this as per the offer they gave me. I request bank to turnoff this transaction and not charge me for the membership fees.
Kindly look into it and resolve the issue.

Regards,
Rahul khadilkar

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Nov 20, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 20, 2018

HDFC Bank Customer Care's response Dear Customer,

I request you to share your Card No, charges details, complete issue and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Manoj
HDFC Bank Customer Assistance