[Resolved]  HDFC Bank — hdfc credit card settlement

Address:Kolhapur, Maharashtra

Sir i have credit card in hdfc bank, last 3 months i don't have job right now, my family went from major medical treatment of my father and main accident. So that i have plan settlement my credit card, from last 2 months the hdfc peoples contact with on different numbers, they are harassing me daily with 15 to 20 calls, i told to him, pl give the settlement, but the people is not interest to settlement my credit card, they peoples always to confuse me. I sent mail to [protected]@hdfcbank.com on 12 july and i got reply from priorityredressalrpm. [protected]@hdfcbank.com to contact mr. Amit on the number [protected] for further assistance on settlement. But yet i have not received any reply even though i contacted him. He is saying its not possible to do settlement form his end. Now what i can do in this case. I did everything. I called some numbers they are not picking my call. I have all the details of recorded phone calls, sent mails, sms and all. So, please try to understand my issues and close my card with lowest settlement amount.
From hdfc bank fulchand chavan form collection department mumbai and his team is daily harassing me. Please contact me on ghorpade. [protected]@gmail.com my reference number for this correspondence is [protected] got from hdfc.
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Aug 29, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 26, 2018
HDFC Bank Customer Care's response
Dear Customer,

we have reviewed your comments expressed and confirm having responded to your email id on July 18, 2018. The reference number for this interaction is [protected].

-Manoj
HDFC Bank Customer Assistance
Complaint comments 

Comments

Yes, but as per your mail, I contacted to Mr. Amit Ghorpade from Kolhapur. But he said he don't have right to do settlement. Now what can i do ?
Yet I haven't got any reply from hdfc

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