HDFC Bank — hdfc credit card/complaint

Amreendanish

from Dimapur, Assam

Address:

Kolkata, Kolkata, West Bengal, 700017

I m making a complaint regarding my hdfc credit ending with 0559 expiry date 09/21.
I am making the payment of my credit card everymonth on time and this is the first time last mnth i have missed the payment on 2nd of july 2019, however i am using this service from quite a longtime and makes the payment everymonth on time still i have got charge 950 + 950 late payment charges and 500 overlimit fee which i am not happy to pay and looking for a reversal of 2400 rs.
I have already made the payment of 2 mnths 3890 rs and if the amount got reversed back i am also happy to pay the total outstanding amount on my credit card if not i am not going to make any payment in thr near future.

I m a existing customer of hdfc bank and due to this surely i m not happy with the service and looking for the reversal please check and do the needful.

Regards,
Mohammad danish
Mob:[protected]/[protected]

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Aug 09, 2019

HDFC Bank Customer Care's response Dear Customer,

I request you to share your complete concern, account/customer Id and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance

Aug 11, 2019

Updated by Amreendanish I m making a complaint regarding my HDFC credit ending with 0559 expiry date 09/21.
I am making the payment of my credit card everymonth on time and this is the first time last mnth i have missed the payment on 2nd of July 2019, However i am using this service from quite a longtime and makes the payment everymonth on time still i have got charge 950 + 950 late payment charges and 500 overlimit fee which i am not happy to pay and looking for a reversal of 2400 Rs.
I have already made the payment of 2 mnths 3890 Rs and if the amount got reversed back i am also happy to pay the total outstanding amount on my credit card if not i am not going to make any payment in thr near future.

I m a existing customer of hdfc bank and due to this surely i m not happy with the service and looking for the reversal please check and do the needful.
Customer id:57104028
[protected]/[protected]

Complaint Id:2418764

Regards,
Mohammad Danish
Mob:[protected]/[protected]