[Resolved] HDFC Bank — hdfc debit card annual charges

krishna7143

from Visakhapatnam, Andhra Pradesh

Address:

Flot no 70,71 near MKBR garden, Kamala nagar , medically, uppal , Hyderabad, Hyderabad, Andhra Pradesh, 500039

Hello,

I would like to make a complaint regarding the hdfc bank debit card annual fee on my account. They deducted 885 inr from bank account without my notice.
I am using hdfc bank platinum debit card. I had never requested hdfc bank executives for platinum debit card and they did not inform me about platinum card annual fee during the creation of bank account. I have past bad expirence with hdfc so that i cut my all other services except salary a/c but still.

I want full refund now of 885 inr.
I use hdfc account to deposit cash and i don't need higher credit limit debit card.
Expecting to solve my issues asap.

Regards,
Krishna reddy
Customer id 62719809

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Nov 12, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 11, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked our records and confirm that said charges are debited for Debit Card annual fees. You may visit the following URL to access information for the complete information about fees and charges http://bit.ly/2MxIq4B Please feel free to write to us using below URL further assistance http://bit.ly/337rdG1. Please mention reference number TT[protected] for us to promptly respond to you via e-mail.

-Nadia
HDFC Bank Customer Assistance