[Resolved] HDFC Bank — hdfc debit card cloning

vikz9567

from Pune, Maharashtra

Address:

Pune, Maharashtra, 411057

I have fallen a prey for hdfc debit card cloning. 5 transactions has been made in mumbai with my hdfc debit card on 29/09/2018 while i was residing at pune. I have suffered a loss of 44500, (4*10000 + 1*4500) i have registered fir and submitted dispute form to the hdfc branch, hinjewadi on 01/10/2018. I could see many citizens has raised concerned against card cloning in which hdfc card cloning is in mamooth count. How such a big organization can be so irresponsible even being acknowledged by many people.

I would like to know till when i can expect my problem to resolved? Please advice further steps for me to my money back.

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Nov 1, 2018

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 01, 2018

HDFC Bank Customer Care's response Dear Customer,

Let us look into it for you. Please share your Account No./Card No. with registered contact info, transaction details & the issue on [protected]@hdfcbank.com. Mention this Ref No. TTU[protected] in the subject of your mail so it'll help us track your e-mail.

-Anay
HDFC Bank Customer Assistance