[Resolved]  HDFC Bank — hdfc fastag

Address:560035

I applied for hdfc fastag online with payment of rs.500 with application reference hfr799886.
I also received customer id & wallet id on 06/12/2019 through sms and email. Even my wallet was recharged for rs.300. But still i haven't received fast tag sticker. The tollfree is useless. Onlne tracking shows status as dispatch pending. Reason is unknown.
I have been with hdfc for 10+ years now for various services, this is the worst experience by far.
Pathetic!!!
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Jan 23, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 17, 2019
HDFC Bank Customer Care's response
Dear Customer,

After the submission of your application, you will receive your Tag within 15 working days. The dispatch details of the tag will be shared with you via SMS.

-Preethi
HDFC Bank Customer Assistance
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