[Resolved]  HDFC Bank — hdfc fastag

Address:560017

Hi,

I have applied for hdfc fasttag almost 20 days ago in the last week of november.

I received some email on my tag being recharged from hdfc. But then i did not receive the tag itself. Now my money is stuck and i cannot drive through tolls.

My fastag application reference number hfr789210 (Please note that i even did not receive my application confirmation email as promised during the procurement process)

Also i am unable to reach the helpline which seems to perennially busy. If this is not resolved then i have to assume that this is a scam and report to consumer tribunal.

Please resolve this at the earliest.

Regards
Anish
Was this information helpful?
No (0)
Yes (0)
Jan 27, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2019
HDFC Bank Customer Care's response
Dear Customer,

Your application has been dispatched & you will receive the Tag in 5 working days. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32735
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information