HDFC Bank — hdfc fastag not received

Gautam.hardat

from Delhi, Delhi

Address:

New Delhi, Delhi, 110059

I did make the payment on 29th nov 2019 for rs 500 & received the application number, hfr776793 at the time of registration, no communication afterwards, no email received, no sms, unable to track application, unable to contact customer care number not working, i see so many users facing issue on twitter, i have been premium customer of hdfc since 10 yrs but never seen such a pathetic service, can some one help on this.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 04, 2019

HDFC Bank Customer Care's response Dear Customer,

Please share with us your mobile number, date of application, the application number, vehicle no. on fastag.[protected]@insolutionsglobal.comfor further assistance. -Manoj

-Manoj
HDFC Bank Customer Assistance

Dec 04, 2019

Updated by Gautam.hardat Dear Team,

Thanks for acknowledging the concern. My contact number is [protected], Application number HFR776793, Vehicle Number DL10 CS 0163, Payment was done online through netbanking Rs 500 on 29th Nov 2019 at 22.43 hrs. I would appreciate if you can track the application and help on this.

Regards
Gautam

Dec 04, 2019

Updated by Gautam.hardat Dear Team,

In your response you mentioned email id [protected]@insolutionsglobal.com
above is an invalid email id, please share the correct email id for sharing details seprately.

Regards
Gautam