HDFC Bank — hdfc fastag not received - ref no. hfr716358

Address:

600126

Hello,
I had applied for fastag through hdfc bank online portal on 29 nov - ref number hfr716358. I have got the customer id and wallet or but have not received the fastag card yet. It has been 15 days since application and no communication from the bank. Their customer care number is always busy. Very frustrating experience.

Pls help us with the dispatch details on the fastag.