[Resolved] HDFC Bank — hdfc fastag received & its blocked

[Resolved] HDFC Bank — hdfc fastag received & its blocked

S saskswamy from Uttukkuli, Tamil Nadu Aug 27, 2021 This thread was updated on Aug 27, 2021

I had applied for a hdfc fastag on 23/11/2017 and just didn't care about it anymore coz the customer care number was not working and so on. All of a sudden i got a courier with this tag. I called the care number and someone did answer my call this time and found how to login and recharge my card and tried using it today in a etc lane and to my embarrassment my car was stopped as my fastag was blocked. Really!!! Omg! My card wallet has an opening balance of 100.00 and the card is blocked even before i could use it. Again tried calling[protected] and[protected] but no one takes the call. I think "it's hdfc fastag's who cares for a customer" number. Thanks again team hdfc. My fastag sequence number is 13058. Can you really provide a customer care number that is answered or can you share a mail id to reach the unreachable hdfc fastag team. Br Sivakumaraswamy Was this information helpful? No (0) Yes (0)
Jan 20, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 20, 2017 HDFC Bank Customer Care's response Dear Customer, Please email your query to hdfc.[protected]@sahaj.co.in or reach Fastag team directly at [protected] & [protected] for best assistance. Anay, HDFC Customer Service Assistance. Dec 21, 2017 Updated by saskswamy "... or reach Fastag team directly at [protected] & [protected] for best assistance". How do you expect us to understand the mean of direct communication with the HDFC FasTAG TEAM when the information is "[protected]". Your assistance in "OF NO USE" Mr. Anay. How do I thank you for this reply???
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