HDFC Bank — hdfc fastag sticker / courier tracking status.

Shashwat07

from Mumbai, Maharashtra

Address:

B/10, Sion Kamgar C.H.S, Behind Atharva Hospital, Sion East,, Mumbai City, Maharashtra, 400022

I have applied hdfc fastag through online and made payment of 300 inr (200 for security amount). The customer id is[protected] and wallet id is [protected] was recieved on 05th dec 19. I had visited hdfc branch in sion east on 06th dec 19 and got the answer that the sticker will be couriered to my residence address. Till now there is no update after this.

There is no way to contact hdfc fastag guys as the customer care number given is busy or not being attended.

I have been with hdfc for more than 12 years now (Saving acc, cc, loans, etc) and this is the worst moment with them.
The purpose of applying online is faster processing otherwise would have applied and got it in any toll gates. Please update on the status.

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HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Dec 16, 2019

HDFC Bank Customer Care's response Dear Customer,

Please email us at fastag.[protected]@insolutionsglobal.com along with your mobile number, date of application, the application number and vehicle no. for further assistance.

-Anay
HDFC Bank Customer Assistance

Dec 17, 2019

Updated by Shashwat07 May i know what is to be mentioned in "[protected]" in the the give email id...

fastag.[protected]@insolutionsglobal.com