[Resolved]  HDFC Bank — hdfc fastag - sticker not received

Address:625016

I applied for hdfc fastag online on 01/12/2019 with appilcation ref no. Hfr821676 and made payment of inr.500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate.
After that i received customer id & wallet id on 06/12/2019 through sms. And even my wallet was recharged for inr.300 (Reference number for the transaction is[protected]. But still i haven't received fast tag sticker.

I've also attached the sms details that received from the hdfc bank.

Tried communicating through toll free number so many times, but it is always busy.
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Jan 13, 2020
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Dec 13, 2019
HDFC Bank Customer Care's response
Dear Customer,

Your application has been received at our end & you will receive the Tag in 15 working days from the date of wallet creation. The dispatch details of the tag will be shared with you via SMS.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

I applied for hdfc fastag online on 04/12/2019 with appilcation ref no. HFR899315 and made payment of inr.500. I have also uploaded the necessary supporting documents of aadhaar and vehicle registration certificate.
After that i received customer id & wallet id on 06/12/2019 through sms. And even my wallet was recharged for inr.300 (Reference number for the transaction is[protected]. But still i haven't received fast tag sticker.
Dear sir
i had not found sticker till now, my Customer Id is[protected] and Wallet Id is [protected]. HDFC Bank Limited

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