[Resolved]  HDFC Bank — hdfc finance cashback not received

Address:Bangalore, Karnataka, 560066
Website:HDFC and Reliance digital store

Hdfc bank promised to give rs 10000/- cashback for iphone x on debit card loan within 90days

I have also paid all the emi, i have also visited store and meet the hdfc finance guys but no one is helping on that issue,
From last 3 month they are just saying in another 5 working days you will get your cash back.
I am feeling i got cheated by hdfc and reliance digital store

In the bill also it's clearly mentioned the same. Now it's been around 6months but i have not yet received the cashback,

Each time i call them they ask for 5days of time with a new complaint number but after 5days there will be of no solution to my complaint.

Now i feel like getting cheated from hdfc on this aspect. I have not idea how to complain on this aspect so, i am raising a concern here.
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Sep 10, 2018
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 27, 2018
HDFC Bank Customer Care's response
Dear Customer,

I request you to share your complete concern, account no./customer Id, transaction details and registered contact details to [protected]@hdfcbank.com with ref ID- TTU[protected] in the subject line. Will assist you better.

-Anay
HDFC Bank Customer Assistance
Complaint comments 

Comments

Dear Valued Customer,  

Apologies for the inconvenience caused. Please share your contact details at the following link - http://bit.ly/RDCustomerCare and our team will contact you.

At Your Service,  
Reliance Digital

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