[Resolved]  HDFC Bank — hdfc food card kyc update

Address:Chennai, Tamil Nadu, 600002

Team,

I have sent 3 mails to foodcardsupport. [protected]@hdfcbank.com an also submitted my documents online 3 months ago, till now you pppl not responsed not updated kyc, due to which i am not getting funds in card.

It shows you incapability to handle client mails. If you re not ready to respond to mails, why do you give it as contact in first place - please inform tcs that you do not want business and move out

From id - sreenivasan. 1 @tcs.com
Was this information helpful?
No (0)
Yes (0)
Mar 21, 2019
Complaint marked as Resolved 
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Feb 18, 2019
HDFC Bank Customer Care's response
Dear Customer,

We request you to confirm the e-mail address from and to which you have written the mail to enable us to check and assist you further.

-Nadia
HDFC Bank Customer Assistance
Complaint comments 

Comments

Sir - please go through the mail again and do not send a standard reply for everything

i already mentioned my mail id

From id - sreenivasan. 1 @tcs.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    HDFC Bank
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    58%
    Complaints
    32731
    Pending
    0
    Resolved
    18405
    HDFC Bank Phone
    +91 22 6160 6161
    +91 22 2498 8484
    HDFC Bank Address
    Branch 542, Trade World, A Wing, Ground Floor, Senapati Bapat Marg, Lower Parel, Mumbai, Maharashtra, India - 400013
    View all HDFC Bank contact information