[Resolved] HDFC Bank — hdfc fraud messages

mandlikr

from Bengaluru, Karnataka

Address:

Thane, Maharashtra, 400615

Hi,

I have received a message - "dear customer mandate reference no: hdfc issued to hdfcltd with value rs. 89602.00 and frequency mnth is received today for processing.in case of any issue please get in touch with your branch". I haven't given any mandate. Please resolve this and let me know the reason for such fraud messages. I will also escalate and take a legal action against this.

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Oct 31, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Sep 12, 2019

HDFC Bank Customer Care's response Dear Customer,

With reference to the captioned query, we wish to submit that the ACH mandate was presented by HDFC LTD with reference number HDFC[protected]. The said mandate has been received and is under verification.

Request you to review the same and Click on https://bit.ly/2Lzhyn3 for our branch official to contact you. Alternatively, please visit any branch of HDFC Bank and submit a request towards cancellation of the said ACH mandate. Further, please contact M/s. HDFC LTD. for any queries related to the mandate.

-Nadia
HDFC Bank Customer Assistance