Today I have received a text from HDFC bank stating that "HDFC Bank Mandate Reference No: HDFC[protected] issued to Razorpay Software pvt ltd with value Rs. 30000.00 and frequency ADHO is received today for processing". I am not sure what is this all about but I am certain that someone going to debit 30k from my account. I haven't any due amount or set up any auto debit function in my account. Moreover, I haven't purchased anything for 30k. Would you let me know why I have received this text and I want to block this immediately?
Was this information helpful?
No (0)
Yes (0)
HDFC Bank customer support has been notified about the posted complaint.
At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score. Read more
At HDFC Bank, it's our endeavour to understand your needs and provide you with the highest level of service. Please click on https://bit.ly/2Lzhyn3 and share the complete concern. Please mention reference number TT[protected] along with the requested details for us to help you with the solution.
-Anay
HDFC Bank Customer Assistance