HDFC Bank — Hdfc incorrect and fraud outstanding bill

Address:Hyderabad, Andhra Pradesh

Hello sir, I got credit card jet previlage under lucky draw for women's day 2013. I don't know what the use of credit card is. Your executive explained me a premium policy 20000 approx and told me I just need to pay that in monthly installments. Without taxes. Via credit card. I worked very hard and saved that money. I have been paying the amount for 2.5 years. And the outstanding bill now is 60000. For the first year it was 19000 Approx and the amount I had paid reached premium policy, got mail for same. And I dint receive mail for the entire year. Next year it was 38000 approx. Am not understanding what fraud is done and the ultimate sufferer is me. Am married now and in abroad. My husband doesn't know about this. This would create me a problem if he knows. Please solve my problem and no body is responsible n responding if I call customer care. I am unable to contact them. For your executives mistake y should I pay 60000 now. I have trusted your executive as am totally unaware of credit card use even now. Ending in 5626 is my credit card number. Please solve this issue asap. This is my contact number. Kindly give yours or allot a person for me to talk about this. I haven't opened my email statements because I never knew this would be fraud like this. Please don't issue credit cards like this unless you educate them. From where I should pay. I don't have money now. But even though it is your fault.
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Dear Manyasush,

Apologies for the inconvenience caused. I request you to write to [protected]@hdfcbank.com along with your card and contact details with ref ID-TTU[protected] in the subject line. Will get back to you.

Anay
HDFC Bank

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