[Resolved] HDFC Bank — hdfc is charging negative balance unnecessarily and tortring by call

Priyanka.Sonker

from Chennai, Tamil Nadu

Address:

501201

Its been 2 years i used my previous company salary account which i had it on hdfc bank. My account no is [protected], from past few months the bank been charging money from me for not maintaining the minimum balance. N then again they have called once and said that you are lucky customer who has selected for credit card and they started sending the statement of credit card i been again charged again n again for not maintenance this is horrible act by bank services to an average guy who is having 22k as salary to live with. N i want to take a big action against them please accept my complaint and do the needful against fraud bank like this.

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May 25, 2019

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Apr 16, 2019

HDFC Bank Customer Care's response Dear Customer,

We have checked and confirm that your account status is updated as resigned in our system and you no longer hold a zero balance salary account. Thus the balance required to be maintained is Rs. 10000/-. The special facilities offered on the Salary Account is pursuant to the arrangement between the employer/company and the Bank. These benefits are extended by virtue of your employment in the organization, on whose request the account is opened with the bank. In the event of no salary credits in the Salary Account for any continuous three months, the Bank reserves the right to change the status of Salary Account to Savings Regular Account and the Terms & Conditions as applicable to the HDFC Bank Savings Regular Account shall apply to this account from the date of change of status. The Terms & Conditions and features applicable to Savings Regular Account are published on the web site of the Bank. Please visit for Terms and conditions: https://bit.ly/2JgzzR7. For a Regular Savings Account, the charges for non-maintenance of Average Monthly Balance is available on https://bit.ly/2D62CbT.

-Manoj
HDFC Bank Customer Assistance

Verified Support

Apr 17, 2019

HDFC Bank Customer Care's response Dear Customer,

With regarding to your query on credit card, we request you to refer to the below link and write to us on the queries to enable us to assist you. https://bit.ly/1N8rih8

-Nadia
HDFC Bank Customer Assistance