I have done a purchase from AMAZON order id#[protected] by using HDFC netbanking. Transaction got failed but money got deducted amount 946.Refence number :[protected] . my HDFC customer ID:58324616.
I have raised case service request no.15690910 with HDFC and they have closed stating transaction is successful. Now I have lost money because of HDFC bank. Kindly do needful.
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Sep 2, 2021
Complaint marked as Resolved
HDFC Bank customer support has been notified about the posted complaint.
Verified Support
Jul 31, 2021
HDFC Bank Customer Care's response Dear Customer,
We are working on your concern vide Ref ID:[protected] and will revert to you by 08.08.2021.
-Shweta
Hdfc Bank Customer Assistance.
Verified Support
Aug 02, 2021
HDFC Bank Customer Care's response Dear Customer,
Our sincere apologies for the inconvenience caused to you. We have responded to your email on July 31, 2021 vide reference number[protected]. Kindly refer to the same and write back on the email in case of further assistance.
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