[Resolved] HDFC Bank — HDFC netbanking

neerajnegi07

Jul 28, 2021

Address: NA

I have done a purchase from AMAZON order id#[protected] by using HDFC netbanking. Transaction got failed but money got deducted amount 946.Refence number :[protected] . my HDFC customer ID:58324616.

I have raised case service request no.15690910 with HDFC and they have closed stating transaction is successful. Now I have lost money because of HDFC bank. Kindly do needful.

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Sep 2, 2021

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Jul 31, 2021

HDFC Bank Customer Care's response Dear Customer,

We are working on your concern vide Ref ID:[protected] and will revert to you by 08.08.2021.

-Shweta
Hdfc Bank Customer Assistance.

Verified Support

Aug 02, 2021

HDFC Bank Customer Care's response Dear Customer,

Our sincere apologies for the inconvenience caused to you. We have responded to your email on July 31, 2021 vide reference number[protected]. Kindly refer to the same and write back on the email in case of further assistance.

-Zubin
HDFC Bank Customer Assistance