HDFC Bank — hdfc nre/nri account creation

Address:

Hyderabad, Telangana, 500049

I will not suggest this bank, i will give zero rating about this bank.
Latterly i was chasing since 4 months for just converting my hdfc saving account to nre/nro account. I have all the proofs that i was chasing this customer care people since very long.

1. November 2018 i was sellected to buy house in india for this reason i need an nri account, and i decided to convert my existing account to nri.
Mahesh and hitesh. Sharma ([protected]@hdfcbanknri.com) told me it will take 15 days to convert my existing account. Then i said ok since i have spare time.

2. I submitted all the documents and mail courier. They confirmed all documents ok and verified.

3. I expected very eagerly that my account will open december 15 and i sent few email to mahesh and hitesh. Sharma ([protected]@hdfcbanknri.com) about status. They are saying as my work completed if you want any update call to hdfc bank customer care.

4. Then i called to hdfc bank customer care they also saied it will take next one more month to create account.

5. I died already. I believed hdfc will create my acocunt on time. I told them very politely i have other commencements on house buying (I given token amount to my house seller and i have cut of time by december 28th to complete payment to purchase house)

6. I followed few times again by calling customer care and by sending emails to them there is no update for me.

7. Finally i decided to open my nri account in other bank, with in one day i open my nri acount on other bank.

8. Till now my account hdfc bank account is not fully created.

9. Conclusion: this how hdfc cutomer care people will work in hdfc bank.

10. My suggestion is hdfc management to take care of track and put monitoring of each hdfc customer care people how they are behaving with people (Customers)