[Resolved]  HDFC Bank — HDFC or their representative cheat me

Address:

Ahmedabad, Gujarat

I am using HDFC account since last 6-7 years and i was enjopying their services. Recentlty one of their representative "Mrs. JALPA UPADHYAY" from VATVA BRANCH branch did contact me and told me to convert my account to Classic later she continuously calling me to open a new account for my wife under classic account with Zero balance option. So one day i opened an account which she told me as classic account and it will take 1 month to convert to classic. Now it has been 2 months though it is not under classic so i called customer care they told me that my wife's account it not under classic and she opened as normal saving account with limit 25K which is ridiculous. At the time of opening account she told me that if i give 25K cheque then it will help her to earn some credit from the HDFC bank which is totally false. Now when i am trying to call her she is not receiving my call even not responding me. I would like to take good action against her. According to back rule she is my account CRM so if she is my account's CRN then i would like to close my all accounts from HDFC Bank. I hope to get response from hdfc bank soon. It is a case of cheating.