[Resolved] HDFC Bank — hdfc personal loan | |||
Hi sir/mam, I am parthiban applied for a personal loan on 27/09/17. It was principle approved on 27/10/17 loan ref. No 52203016. The amount i got approval is rs.262, 768/- but i received rs 52, 731/-, so i checked with your customer care service they said we closed two existing loan in hdfc bank (One is 2.5lakhs and another one is 2 lakhs), but i have only one loan in hdfc bank that amount of 2 lakhs i taken at dec 2016. After that i raised the complain (Complaint no is 6268401), they rechecked and clarify that i have only one loan in hdfc bank (2 lakhs). But still now i did`t get the balance amount. So i raised a complaint again on 27th nov in customer care (Complaint no: 6355200). They replied, the reference number/docket number for this e - mail interaction is[protected], which is also mentioned in the subject line. We are looking into the same and will revert to you within 5 (Five) working days. But still now i did`t get any response from hdfc bank side. Can you please help me on this Thanks, Parthiban. Email: [protected]@gmail.com Loan ref. No 52203016. Was this information helpful? | |||
Jan 12, 2018 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Dec 07, 2017 HDFC Bank Customer Care's response Dear Customer, Our team is still investigating in the matter and will respond to you in 5 working days. -Anay HDFC Bank Customer Assistance | |||
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