[Resolved]  HDFC Bank — HDFC Personal Loan DSA Mis-selling or commitment is not fulfill

Address:

Mumbai City, Maharashtra

I had cancelled Loan due to DSA Mis-selling or commitment is not fulfill which occurs my loss Rs. 6243/- (Interest 4521 / Cancellation Charges - 1122 / Stamp Duty - 600) It is mistake of DSA of HDFC Bank (Swamy [protected]). He had committed me that HDFC had given loan with interest rate 13.25% and Rs. 5, 25, 000 / (enough to Close ING Vyas Loan ) Disbursement & Mr. Swamy (Mobile No. [protected] /[protected] /[protected]/[protected] had also commit that he would close ING Vyas Loan with NIL Fore Closure Charges but MR. Swamy is not follow both commitment. HDFC had given loan only Rs. 5, 00, 000 with Interest Rate 13.75% which is not enough to Close ING Vyas . and also note that on Day of disbursement or previous day no one call to me regarding disbursement . the call is received after disbursement SMS is received . I had Check status on 15-Nov-2014 for my loan status on web site https://leads.hdfcbank.com/applications/misc/LST/loantracker.aspx . HDFC bank loan tracker shows "Your Unsecured Loan application no.30321918 is Declined as on 11-NOV-14 as the application does not meet the internal credit norms of the Bank" . however HDFC Bank had disbursement of loan on 21-Nov-2014. Kindly note that I had signed agreement or document only one time . at time of disbursement DSA had made my dummy signature Due to DSA is not fulfill commitment, I had loss of Rs. 6243/- (Interest 4521 / Cancellation Charges - 1122 / Stamp Duty - 600) DD of Rs. 4, 90, 000 had received on 28th Nov 2014 and Credit of Rs. 8, 278.00 had received on 21st Nov 2014 in evening. If customer is not able to pay EMI, bank charges to customer to recover loss.