[Resolved] HDFC Bank — hdfc platinum card issue and its annual fee

Bheem Raja Shekhar

from Cuddapah, Andhra Pradesh

Address:

Khammam, Andhra Pradesh

Recently (December-2018), i opened a savings account in hdfc bank. They issued me platinum debit card without giving any details about platinum card issuance fee and its annual charges. Now this month, they debited an amount of rs. 885 as debit card issuance fee without giving any intimation like message or email to me. As i would like to request the hdfc branch management to refund the amount.
Thank you
Regards
Rajashekhar

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Feb 2, 2019

Complaint marked as Resolved

Amount was refunded and annual fee for this year is waived off, but if we continue to use this card, we need to pay the annual fee for next year as told by the bank manager.I would like to thank hdfc bank management and branch manager Mr.Ramakrishna for fast resolving of the problem.

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Feb 04, 2019

HDFC Bank Customer Care's response Dear Customer,

We understand that you have visited the branch and our branch official has resolved your query.

-Zubin
HDFC Bank Customer Assistance

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Sir I am payment credit card but not payment credit card ...

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rakeshdaggumilli

I'm not getting OTP for netbanking and other online transaction done using my airtel mobile number.Im living in sweden now

I'm able to do otp transactions using my credit card, but not using netbanking.

Please resolve as soon as possible.

Sanchit Patel

from Raigarh, Chhattisgarh

Dear sir

i m applying a loan against my credit card limit so plz cancel this loan .due to adress change n dd is nt rec in same address.so plz cancel my loan request n my limit credit to my balance..
credit card no - 0375

Regards
sanchit patel