[Resolved]  HDFC Bank — Hdfc representitive cheated to wave off my fullsettled payment for HDFC ERGO insurance policy.

Address:

Bangalore, Karnataka, 560054

I am a HDFC salaried account holder who was cheated by HDFC Mumbai HDFC ERGO insurance department.HDFC ERGO member called me and activated a medical policy 50877934, HN[protected] (YEAR[protected] for which I used to pay monthly installment through my credit card number [protected] .But after 3 installment I realized the extra service charge which I was paying and decided to pay complete remaining insurance amount. So I did a full payment of the policy close to 6K and confirmed with the HDFC ERGO representative that all my dues are done and there is no more money to be paid from my end.

Agent code:[protected], Agent name: HDFC BANK CC HEALTH.

But later realized(after a year or so) that representative had not closed my account with full payment successfully and there was a due of some hundred.this in later stage accumulated the interest and now I got to know its near to some ig thousands I have to pay, but this not my fault and I am badly affected by CIBIl and not able to posses any credit card.

I am very much upset with the behavior and service of the HDFC bank.I am holding my salaried account from almost 6years in the HDFC bank.I request to wave off the credit outstanding amount for which I am no longer Responsible and would request the team to provide me a HDFC credit card.