HDFC Bank — hdfc sampoorn samridhi insurance policy

Company going back on whats written in the policy as 'benefits'. This is cheating.

I bought 5 year policy which matured dec'18. Its written on page 2 of policy under head of 'benefits' that 'everything mentioned under 'schedule of benefits' on next page will be paid. This schedule clearly mentions 'premiums & annual amount' which means its payable to me. But its not paid while settling claim.

My mails haven't helped & company refuses to pay whats written as payable under 'benefits'. This is clear cheating. Beauty is - the mail reply does not comment on my specific demand but gives vague answer.

This is clear case of deliberate attempt to assist the agent in mis-selling the policy & a fraudulent practice because, while selling the policy i was repeatedly told by the agent that i will get maturity value, bonuses & invested premiums as mentioned in the policy.

I am going to consumer court to get whats is rightfully mine as clearly mentioned in the policy as detailed above. A
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HDFC Life customer support has been notified about the posted complaint.
Jul 04, 2019
Updated by shridesh
In fact, the agent gave me a nice calculation showing all three elements as maturity benefits- sum assured+ bonuses+ all premiums invested which is exactly mentioned in the policy under 'benefits' & 'schedule of benefits'.
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