[Resolved] HDFC Bank — hdfc - samsung galaxy s10 cashback not received!

[Resolved] HDFC Bank — hdfc - samsung galaxy s10 cashback not received!

M Mamta xyz

I had purchased a Mobile phone worth Rs 60209/- on the 10th of August 2019. As per the offer on the HDFC Card, I should have received a 10% cashback within three months. However, I didn't receive any amount for this offer and transaction. When I reached out to the customer care executive I was asked to highlight this issue through an email. I have already shared all the details over the mail and it has been almost 8 months and yet I haven't receive any cashback. Also, I am very disappointed by the service provided by HDFC. I have been contacting you people back and forth and yet I have not received any resolution. I already shared the bill of the product which i purchased. I will never believe in such offers by HDFC Bank, its all fraud. Was this information helpful? No (0) Yes (0)
May 18, 2020 Complaint marked as Resolved HDFC Bank customer support has been notified about the posted complaint. Verified Support Apr 17, 2020 HDFC Bank Customer Care's response Dear Customer, We understand that you have also raised your concerns at HDFC Bank Support and you will receive a response from them to your e-mail ID. Due to the prescribed protocols to curb the spread of COVID19, we are operating with limited staff. Under the circumstances, there may be a delay in our response. Please bear with us. In case of any urgent queries or requests you may also use our NetBanking and Mobile Banking services. -Nadia HDFC Bank Customer Assistance May 23, 2020 Updated by Mamta xyz I haven't received any response from HDFC bank support. This is really disappointing. It's more than a month now and you people didn't get time to response back. What is taking so long? May 23, 2020 Updated by Mamta xyz How come the complaint is marked as resolved when I didn't get any response yet!?
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