[Resolved] HDFC Bank — hdfc sl progrowth flexi | |||
This is regarding cancellation of policy no.: 21529617 hdfc life sl progrowth flexi I am a retired senior citizen person without earning any pension and fully dependent on fd interest & investments. Hdfc deer park, safdarjung enclave, new delhi rm contacted me for investment as one my mutual fund was matured and trapped me to buy this policy. They offed me this investment with insurance cover For my wife 64 years + of age and did not explained the mortality charges per year which was too high for my wife's age, hence my investment amount was cut short by about rs 65000 per year for 5 years as a loss. The policy documents were not sent to me within 15 days time, i asked for this many times. Finally, i received the documents on 15th. July'19 and surprised to notice the mortality charges in the policy and i visited hdfc life office to cancel the policy. But, i am surprised to receive the refund with charges deducted from my investment of rs 3, 50, 000 i. E. Rs.26, 319.59 which is too high, please refund these charges as soon as possible, otherwise i have to forward this case to irda as the policy was under 15 days of free look period. It was hdfc life's mistake to send me the policy after one & half month. Regards Ashok kumar kapoor [protected]@yahoo.com Mob [protected] Was this information helpful? | |||
Sep 12, 2019 Complaint marked as Resolved HDFC Life customer support has been notified about the posted complaint. Verified Support Aug 07, 2019 HDFC Life Customer Care's response Hi, kindly inform the customer to address any unresolved concern of policyholder kindly inform the policyholder to write to us at [protected]@hdfclife.com from registered email id.
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