[Resolved] HDFC Bank — Hdfc two wheeler loan collection department

Suman.banerjee.009

from Mumbai, Maharashtra

Address:

Kolkata, West Bengal

I am Suman banerjee, I have availed a two wheeler loan from Hdfc, unfortunately this month the ECS got bounced, and one lady from the collection department named soma called me, and regarding the collection she talked with me very badly, without any manner she used lot of bad tone, I have never told her that I will not pay, she was in very aggressive mood, without being polite she was indeed talking in very bad manner. I am also a bank employee if it is the manner to talk then Hdfc is having no manner.

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Nov 21, 2016

Complaint marked as Resolved

HDFC Bank customer support has been notified about the posted complaint.

Verified Support

Oct 21, 2016

HDFC Bank Customer Care's response Dear Customer,

Regret the inconvenience that may have been caused and are keen on discussing the concerns you have. Request you to write to us at [protected]@hdfcbank.com with the below details:

[1] Loan account number
[2] Caller details
[3] Date and time you received the call
[4] Number from where you got a called

Please mention Reference Id TTU[protected] in the subject line. Our concerned team will get back you.

-Natasha
HDFC Bank Customer Assistance