HDFC Bank — Health policy renewed without informing customer

Address:	New Delhi, Delhi, 110055
Website:	www.hdfclife.com

Hi,

I had taken a health policy from hdfc life at august 2015 with premium amount of inr 18, 282, but we don't won't to renew this policy again. But the same has been continued this year 2016 without informing me and amount of inr 18, 282 has been deducted from my account which is unacceptable.

Policy number : 90132114

Full name of the life assured - mr. Mohan rai

Premium amount - inr 18, 282

Same infomation has been shared with hdfc paharganj branch and agent (Deepak tyagi) who had sold this policy to me, but they had no idea about this fraud.


I want to know below things from hdfc bank:

1. How they had renewed a policy without informing me, also at the time of selling this policy by agent (Deepak tyagi) this has been not committed?

2. When will i can get my money back into my account amount of inr 18, 282?


Kindly let me know if more information is required.


Thanks,
Mohan